نشریه مدیریت زنجیره ارزش
پیاپی 8 (پاییز و زمستان 1397)

This study investigates the effect of dimensions of integrated supply chain on competitive capabilities. Integrated supply chain is the degree to which the manufacturer collaborates with his supply chain partners strategically and manages processes inside and outside the organization to achieve the effective and efficient flows of products and services, information, money and decisions to provide the greatest value for the customer in a collaborative way. This study investigates the relationship between the dimensions of integrated supply chain and competitive capabilities. To achieve this goal, the relationship between the dimensions of integrated supply chain (internal integration and external integration) and competitive capabilities (cost, quality, delivery, product innovation) is investigated using a conceptual model. The tools to collect data in this study include the researcher-made questionnaire and statistical sample include 44 managers from industry and Mines companies and organizations in Khorasan Razavi and the respondents were 42 male (95%) and 2 female (5%). The results of testing hypotheses show that in overall, internal and external integrations have significant and indirect impact on competitive capabilities at 0.71 and 0.19 respectively. In other words, the results show that internal integration is a prerequisite for external integration. The study also shows that internal integration and external integration have a positive impact on improving the competitive capabilities of the company. It should be noted that the internal integrity also improves competitive capabilities through external integration.

Today, tourism economy, job-creation and marketing is of such importance that it can be considered as an economic engine of any country. Tourism has many benefits and can be one of the most important sources of job-creation in different national, regional and local levels and one of the most influential factors of sustainability in tourism security. However, the available studies in this regard are very scarce. The methodology used in this study is descriptive-survey in terms of method because it deals with the impact of sustainable economic dimensions on the marking performance of tourism industry and it is among the applied researches in terms of purpose and a survey research in terms of data collection. Since this study is a real, objective and dynamic study and its results can be applied in practice, it is also considered as applied research. The statistical population of this study included all professionals and staffs of Cultural Heritage Organization and the students of the fields relevant to sustainable economy and tourism in Tabriz, Mashhad, Tehran, Isfahan and Kashan cities with a total of 150 people. Therefore; in this study the factors that can affect marketing performance of tourism industry have been examined, existing challenges have been identified and some solutions have been provided. Finally suggestions have been presented to be used in the future studies

Due to the importance of customers in today's competitive world, service marketing requires companies to have a good understanding of their customers and their needs. The purpose of this study was to investigate the effect of customer knowledge management on organizational effectiveness considering the mediating role of organizational agility.

This research is a descriptive-survey research based on correlation method. The statistical population included all managers and employees of the Sepah Bank in West Azerbaijan province. The data were gathered using a researcher-made questionnaire. The reliability of all variables was in acceptable range. The least squares and PLS-Graph software were used to test the model.

The results showed that customer knowledge management with a path coefficient of 0.35 has a significant effect on organizational effectiveness and organizational agility with a path coefficient of 0.44 has a significant effect on the organizational effectiveness. In addition, the effect of customer knowledge management on organizational agility with a path coefficient of 0.79 was significant.

Generally, customer knowledge management as a competitive advantage has an effective role in increasing the effectiveness and realization of organizational goals and creating flexibility.

The purpose of this study is to investigate the effects of knowledge management processes on human resource management with emphasis on the mediating role of knowledge utilization. The statistical sample of this research includes all managers and employees of Razi Customs of West Azerbaijan Province in the number of 110 people. The present research is descriptive-correlational in terms of data collection method and is applied in terms of purpose. Library-field method has been used to collect relevant information in the form of a questionnaire. The presented model and the information obtained from the questionnaires were analyzed through SMART PLS software. Finally, the results show that knowledge production has a positive and significant effect on knowledge sharing and knowledge utilization and also the effect of knowledge storage on knowledge utilization is significant. Knowledge sharing also has a significant effect on knowledge utilization. Therefore, according to the results of this study, knowledge sharing and knowledge utilization leads to improved human resource performance.

Professional ethics includes the principles, duties, and standards of individual and organizational behavior expected of professionals in a variety of occupations. Each profession has its own ethics, behavior and obligations, which are derived from the statute of that profession. The commanding profession, like other professions, has its own ethical standards. This article was conducted with the aim of examining the situation of professional ethics in the commanders of the police force of East Azerbaijan province that the observance of professional ethics standards by military commanders can be effective in the quality of the process and output of the security system. The present research is applied in terms of purpose and survey in terms of method. The statistical population of the present study is the commanders of the police force of East Azerbaijan province. According to information received from the police, their number is 150 at the time of the investigation. Cochran's formula was used to calculate the statistical sample size. A questionnaire was used to collect information. Confirmatory factor analysis shows that there is a positive and significant correlation between the professional ethics of commanders and its components and the dimensions identified; Individual, technological, leadership, structure, socio-cultural, religious commanders of the police force. Also, the professional ethics of commanders and its components are above average.